01
Electronic shelf labels
Connect products, prices and storesConnect product and pricing information to shelf-label devices and store systems, and define how displayed information is updated.
THE AI ERA | TRANSFORMING BUSINESS
Connect customers.
Connect operations.
Move forward.
Social media opens the door. IoT connects your stores and operations.
Unified communications brings customers and teams together.
Data and AI support every step.
CONNECT · LEARN · EVOLVE
SOCIALSocial media & customer growth
IoTIoT & operations
COMMUNICATIONSUnified communications
DATA × AIA shared foundation for your business
Möbius strip · A concept of continuous connection
FOUR PILLARS. ONE CONNECTED BUSINESS.01
Connect the market and operations.
Bring the key parts of business together.
From the first enquiry to everyday operations and future growth.
Four connected capabilities bring technology closer to your business.
01 / SOCIAL & CUSTOMER GROWTHConnect the market
Social media & customer growth
Connect social media acquisition, lead management and customer operations, so every interaction can lead to a next step.
Related work · Kefeida
02 / IoT & CONNECTED OPERATIONSConnect operations
IoT & connected operations
Connect electronic shelf labels, store security and environmental sensing, including temperature, fire-alarm and compliance-related signals, with the systems your team uses to manage operations.
Related work · Magna 360
03 / UNIFIED COMMUNICATIONSConnect conversations
Unified communications in the AI era
Bring business phones, cloud communications, electronic fax and shared inboxes for WeChat, WeCom and other channels together with your teams and business systems.
Related work · Enterprise Communications
04 / DATA ASSETS & AIAcross your business
Data assets & AI applications
Identify key data, organise specialist knowledge, and design algorithms and AI applications to turn accumulated information into usable business assets.
A shared foundation for every business function
Data and AI, throughout. Organise customer interactions, communication records and operational information into usable resources, then explore intelligent applications around real needs.
Explore the foundationCONNECTED STORES & SUPERMARKETS
Connect every part
of your store.
From electronic shelf labels to security and environmental sensing.
Bring store and supermarket information into everyday operations.
ONE STORE. CONNECTED POSSIBILITIES.
Concept diagram One store. Five connections.
Store / supermarket
- Electronic shelf labels Shelf prices and product information
- Store security Entrance and on-site security information
- Temperature sensing Store and storage environment records
- Fire-alarm sensing Fire-alarm signals and events
- Compliance-related signals Operational information and records for compliance needs
Store management & data Collect information · Follow up · Trace records
02
Store security
Make security information actionableConnect security devices, events and management workflows so teams can review and follow up on operational information.
03
Store environmental sensing
Understand conditions. Keep useful records.Organise the collection of temperature, fire-alarm and compliance-related signals, together with relevant notifications, records and follow-up workflows.
Operational data for informed management.
Organise shelf-label, security and environmental records, then explore analysis and AI support where useful.
Sensing points, alerts, record requirements and applicable regulatory conditions are defined for each location and business need.
FROM FIRST CONTACT TO EVERYDAY OPERATIONS02
Bring customers in.
Help teams follow through.
Social media introduces your business. Unified communications supports cross-channel conversations. IoT connects devices with management systems, so information can keep moving through the workflow.
Social media acquisition +Unified communications +IoT operations
See how the pillars connect SOCIALSocial reach Interactions · Leads · Acquisition
COMMUNICATIONSUnified communications Calls · Messages · Collaboration
IoTConnected operations Devices · Data · Operations
Data assets × AI applications Organise & connect / Keep current / Analyse & assist
Business collaboration concept
CONNECTIONS ACROSS INDUSTRIES03
Different industries.
The same need to connect.
From a social interaction or enquiry to a store visit or medical appointment.
We build technology around real customer workflows.
01 / MEDIA & SOCIAL
New media
Turn an interaction into a lasting customer relationship.
Bring social interactions and leads into customer management so your team can keep following up after content reaches its audience.
- Social interactions
- Organise leads
- Ongoing follow-up
02 / CONSULTING & SERVICES
Consulting & services
Give every enquiry a next step.
Connect phone, WeChat, WeCom and other enquiries to team workflows so conversations lead naturally to service arrangements.
- Multi-channel enquiries
- Organise requirements
- Team follow-up
03 / RETAIL & CONNECTED STORES
Retail
Connect the shop floor, from shelves to surroundings.
Connect shelf labels, security, temperature, fire-alarm and compliance-related signals to workflows that support recording, review and follow-up.
- Device sensing
- Collect information
- Operational follow-up
04 / HEALTHCARE & APPOINTMENTS
Healthcare
Connect appointment requests to service arrangements.
Workhub's medical and health-check appointment workflows connect customer requests, doctor availability and team coordination with confirmation and follow-up.
- Appointment request
- Coordinate availability
- Confirm & follow up
Different industries. Continuous connection. Organise interactions, conversations, operational and appointment records as a foundation for ongoing operations and AI applications.
Industry scenarios based on related project experience. Delivery scope is defined for each project.
DATA & AI, THROUGHOUT YOUR BUSINESS04
Every connection
opens up new possibilities.
Customer interactions, communication records, device data and specialist references are valuable business resources. We help identify key data and explore its use in knowledge retrieval, process improvement and AI applications.
Explore data & AI01 / BUSINESS DATA
Customers & conversations Devices & operations Specialist references
Data × AI Organise · Connect · Keep current
02 / BUSINESS VALUE
From data to value: a working method Usable knowledge Better workflows New product possibilities
HOW WE WORK05
Start with one problem.
Work together towards delivery.
Understand, connect, validate, then expand.
Give each stage a clear direction.
01
Understand the business
Start with real goals and everyday work
02
Map the data
Identify valuable resources and connections
03
Design and deliver
Move from focused validation to working systems
04
Keep evolving
Improve as your business changes
CONNECTED ACROSS BORDERS06
Four bases.
One direction.
Haikou, Shenzhen, Vancouver and Toronto.
Different perspectives, focused on the same customer goals.
HAK
Haikou
HAIKOU
SZX
Shenzhen
SHENZHEN
YVR
Vancouver
VANCOUVER
YYZ
Toronto
TORONTO
YOUR NEXT CHAPTER
Your next chapter
starts with your business.
From customer growth and connected operations to communications and data value.
Let's find a first step worth taking together.